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for our survey, we interpreted this quality aspect somewhat more loosely, asking those of our clients who have worked with other executive search firms how we compare.
Small-is-responsive
As a mid size firm, Dieckmann & Associates is obviously ready to embrace the new "smaller is better" quality mantra; we have argued this case for many years. Firms our size cannot afford to drift very far from what has been called "quality's native state," where teamwork, a horizontal organization, flexibility, and other quality hallmarks come naturally. A firm should be large and sophisticated enough to do the job, but small enough to care about delivering what the client expects.
Our survey backed this up. Eighty-eight percent of the clients who have worked with search firms our size or larger said our overall performance was better than the bigger firms. The remaining twelve percent said our results were equal to their results.
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